Upon receipt of your order, you will either be prompted to begin your download immediately or you will receive an e-mail from us with instructions to complete your download, or you will receive the business plan in your email. If you are prompted to begin your download immediately, your completion of the download will constitute delivery to you of the item(s) you purchased. If you receive an e-mail from us with instructions to complete your download, or with the business plan, the receipt by you of the e-mail will constitute delivery by us to you of the item(s) you purchased. In case you are unable to download the item(s) you purchase or you do not receive an e-mail from us with instructions to complete your download, or an email with the business plan, you must contact us within 7 days from the date of your order. If you do not contact us within 7 days from the date of your order, the item(s) you purchased will be considered received, downloaded and delivered to you.